Data Warehouse & Big Data Analytics for BH Telecom

BH Telecom implemented an advanced Data Warehouse and Big Data platform to support enterprise reporting, data governance, and advanced analytics. The solution enables predictive modeling, business intelligence, and data-driven decision-making across telecom operations.

About the Client

BH Telecom is the leading telecommunications operator in Bosnia and Herzegovina.

Challenge

The project addressed several data and analytics challenges:

– Complex integration of multiple core system
– Complex telecom business processes
– Need for advanced data preparation for predictive analytics

Our Solution

Comtrade System Integration implemented a comprehensive DWH and Big Data platform using IBM architecture.

The solution included:

– Data Warehouse and Data Lake implementation
– Data Quality and Data Governance frameworks
– BI enterprise reporting
– Advanced data science models for churn prediction, social network analysis, and clustering

Results & Benefits

The platform delivered significant analytical and operational benefits:

– Unified telecom industry data model
– Enterprise BI reporting capabilities
– Advanced predictive analytics for business optimization
– Improved data governance and quality

Project Goals Achieved

– Implementation of Data Lake and Data Governance
– Design and rollout of BI reporting
– Deployment of advanced analytics and predictive models

Key Numbers

– 100+ report types
– 10+ core systems integrated
– 6+ predictive models